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To cater for its growing workload, FALKE South Africa, supplier of quality socks, hosiery and sports underwear, has upgraded its IT infrastructure with the help of EOH Managed Services Western Cape.

p>To cater for its growing workload, FALKE South Africa, supplier of quality socks, hosiery and sports underwear, has upgraded its IT infrastructure with the help of EOH Managed Services Western Cape.

Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.

p>Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.

South Africa’s burgeoning software testing market offers significant opportunities for job creation, says Haydn Pinnell, MD of Gallium, an EOH company.

p>South Africa’s burgeoning software testing market offers significant opportunities for job creation, says Haydn Pinnell, MD of Gallium, an EOH company.

FCS has launched its Guest DynamiX (GDX) Platform for the global hospitality market space - consolidating and enhancing all of the companys current solutions and services to form a new family of real-time integrated billing and interface systems.

As the demand for managed hosting services continues to increase, the industry’s requirements of the systems used to operate their businesses have become increasingly more complex.

p>As the demand for managed hosting services continues to increase, the industry’s requirements of the systems used to operate their businesses have become increasingly more complex.

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