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Green Mountain Coffee recently released its limited edition Spring Revival Blend, featuring Fair Trade Certified coffee from Rwanda.

Technology promises a better tomorrow: its a crucial enabler. One key leadership competence is helping people use new technology effectively. Thats not easy.

p>Technology promises a better tomorrow: its a crucial enabler. One key leadership competence is helping people use new technology effectively. Thats not easy.

The Quality versus Quantity debate no longer features when it comes to establishing and running an effective contact centre environment - the reality is that in todays contact centres, both requirements need to be met.

p>The Quality versus Quantity debate no longer features when it comes to establishing and running an effective contact centre environment - the reality is that in todays contact centres, both requirements need to be met.

Business continuity has become a crucial aspect of good corporate governance the world over.

Business continuity has become a crucial aspect of good corporate governance the world over.

Representatives from the African Development Bank (AfDB) and Access Bank Tanzania (ABT) gathered recently to sign a grant of US$660,000 from the Fund for African Private Sector Assistance (FAPA).

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